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Citsmart ITIL CMDB Services

Citsmart ITSM is a powerful tool for ITSM, Service Management, Service Desk, Help Desk, ITIL, Support Software, Shared Services,Customer Services, BPM

Citsmart ITSM is a Web tool for IT service management based on ITIL Library best practices and through its processes, it supports the IT to become a strategic partner of the business, delivering value to your customers through services.

100% Based on the best practices of ITIL Library with the implementation of the processes:

-Service Portfolio Management
-SLA Management
-Change Management
-Release Management
-Knowledge Management
-Configuration Management and Service Assets
-Incident Management
-Problem Management
-Request Fulfillment

http://www.citsmart.com

Questions and more information, use: contact@citsmart.com

For Bugs, use: bugtracker@citsmart.com

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If you are like the rest of our user community, your IT team is busy. With pressure to deliver on-time projects, you don’t have a lot of time to spend making your management tools work. You need network monitoring tools that work for you. You want tools that makes it easy to find performance issues before your users do and resolve them before they impact the business. That’s why tens of thousands of customers around the world love WhatsUp Gold.

Website http://www.citsmart.com
Tags
Features
  • CMDB
  • ITIL
  • Incident management
  • Request fullfilment management
  • Problem management
  • Change management
  • Catalog management
  • Service Portfolio management
  • SLA
  • ITSM
  • Release management
  • Event management
  • Availability management
  • Knowledge management
  • Service Desk
  • Help Desk
  • Customer Service Software