PHP Ticket System

PHP Ticket System is a small PHP MySQL trouble ticket or work ordersystem that is a work in progress.

At this point you can add user, categories, groups, and locations. End users are directed to a different view than the Admins/Techs/Help Desk users.

End users can only submit tickets at this point using the portal once they login. In the future I hope to have the system set up to check an IMAP account for tickets.

Future Features:
IMAP tickets
LDAP Integration, assign LDAP groups to access leves, system groups, locations.
Mobile UI
Ticket Routing, Quick Open, Assign, Close, for example Password Resets, General Question Phone Calls.

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