Speech Recognition System

Speech recognition technology is used more and more for telephone applications like travel booking and information, financial account information, customer service call routing, and directory assistance. Using constrained grammar recognition, such applications can achieve remarkably high accuracy. Research and development in speech recognition technology has continued to grow as the cost for implementing such voice-activated systems has dropped and the usefulness and efficacy of these systems has improved. For example, recognition systems optimized for telephone applications can often supply information about the confidence of a particular recognition, and if the confidence is low, it can trigger the application to prompt callers to confirm or repeat their request.

Index Terms: speech, recognition, verification, sound, isolated, words.

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