Integria IMS

ntegria IMS is a complete ITSSM suite; a help desk software which is simple, powerful and easy to use. It has an automated inventory included, which is controlled from the single interface that Integria has. It hastens processes reducing management time and costs for your projects. Thanks to its custom reports, you’ll be informed and will be able to easily see their management and service quality, all in real time.

Help Desk
Incident management and 100% WEB-based services, multiuser, multi-company, with SLA follow-ups, workflows, custom reports, and email-based management.

Inventory
Can be manual or automatic, with custom and dynamic fields, and custom views. Help desk integration.

Project management
Task planning, hour inputting, cost calculations, activity tracking, calendar, vacations and integration with the help desk.

CRM
You can use Integria IMS if you need simple customer management. Manage accounts, contracts, invoices and opportunities.

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